Terms of Service and Privacy Policy

Terms of Service

1. General Provisions

1.1. This Terms of Service governs the use of the website "American Chiropractor in Wrocław" (hereinafter referred to as the "Service"), owned by Gary Tanchak Wroclaw Chiropractor, registered in 57-200 Ząbkowice Śląskie, Robotnicza 2, Tax ID PL 8992895977, located in Wrocław.

1.2. By using the Service, users agree to the terms and conditions set forth in this document.

1.3. The Service provides chiropractic consultations, massages, rehabilitation, Pilates, and other health services as described on the website.

2. Contact with the Service and Contact Form

2.1. To use the services of the Service, the user can view the information available on the website and send a contact form.

2.2. The user is obligated to provide accurate personal information in the contact form, which is necessary to provide the services.

2.3. The user is responsible for the accuracy of the data provided in the contact form and for any actions taken through the contact form.

3. Services and Booking

3.1. The Service offers chiropractic consultations, massages, rehabilitation, and Pilates classes, which can be booked online.

3.2. Users agree to use the services in a timely manner according to the bookings made.

3.3. If a user needs to cancel an appointment, they are required to do so in accordance with the cancellation policy.

4. Rights and Obligations of the User

4.1. Users agree to use the Service in accordance with its intended purpose, respecting the law and social standards.

4.2. Users are responsible for any damage caused by improper use of the services in violation of the Terms of Service.

5. Rights and Obligations of the Service

5.1. The Service reserves the right to change its offerings, modify pricing, or introduce new services at any time.

5.2. The Service is not liable for unforeseen changes in service availability due to circumstances beyond its control, such as force majeure or therapist illness.

5.3. The Service ensures that services will be provided according to the highest professional standards.

6. Data Protection

6.1. The data controller of the personal data of the users is [Company Name], located at [address].

6.2. Personal data will be processed to provide the services and, with user consent, for marketing purposes.

6.3. Users have the right to access, correct, and delete their personal data in accordance with GDPR regulations.

7. Complaints

7.1. Users have the right to submit complaints regarding the services provided by the Service.

7.2. Complaints should be submitted to the email address: wroclawchiropractor@gmail.com or by post to the company’s address.

8. Final Provisions

8.1. The Terms of Service may be changed at any time. Users will be informed of any changes by posting the updated Terms of Service on the website.

8.2. The Terms of Service are effective as of the date of publication on the Service's website.

Privacy Policy (compliant with GDPR)

1. General Provisions

1.1. This Privacy Policy regulates the processing of personal data of users of the website "American Chiropractor in Wrocław" (hereinafter referred to as the "Service"), owned by Gary Tanchak Wroclaw Chiropractor, registered in 57-200 Ząbkowice Śląskie, Robotnicza 2, Tax ID PL 8992895977, located in Wrocław.

1.2. By using the Service, the user agrees to the processing of their personal data in accordance with this Privacy Policy.

1.3. The data controller is Gary Tanchak Wroclaw Chiropractor, registered in 57-200 Ząbkowice Śląskie, Robotnicza 2, Tax ID PL 8992895977, located in Wrocław.

2. Scope of Collected Data

2.1. The Service collects the following personal data from users:

Name and surname
Email address
Phone number
Medical history (in connection with chiropractic services)
Information about the use of the Service, including appointment dates and times

2.2. The data is collected directly from users, such as during registration, booking an appointment, or other situations where users voluntarily provide their data.

3. Purpose and Legal Basis of Data Processing

3.1. Personal data is processed for the following purposes:

Providing chiropractic consultations, manual therapy, massages, rehabilitative exercises, and Pilates classes (Article 6(1)(b) GDPR – performance of a contract)
Communication with users regarding the provision of services (Article 6(1)(b) GDPR)
Sending marketing information if the user has given consent (Article 6(1)(a) GDPR)
Fulfillment of legal obligations, e.g., in relation to medical record-keeping (Article 6(1)(c) GDPR)
Ensuring the security and quality of services (Article 6(1)(f) GDPR – legitimate interest of the data controller)

4. Data Retention Period

4.1. Personal data will be retained for the period necessary to perform the service, including the duration of therapy, as well as for the period required by law, including for the retention of medical documentation (minimum 20 years).

4.2. Data processed for marketing purposes will be retained until the user withdraws consent.

5. User Rights

5.1. Users have the right to:

Access their personal data
Correct their personal data if inaccurate or incomplete
Request deletion of personal data ("right to be forgotten") in cases provided by law
Restrict the processing of personal data
Transfer their personal data to another data controller
Object to the processing of their personal data
Withdraw consent for data processing, if based on consent (without affecting the legality of processing based on consent before its withdrawal)

5.2. To exercise these rights, users should contact the data controller by email at wroclawchiropractor@gmail.com or by post at the company's address.

6. Data Sharing

6.1. Personal data may be shared with third-party service providers, including:

Payment processing companies
IT service providers, including hosting, software, and other technological solutions
Accounting and legal services

6.2. In case personal data is transferred to third countries (outside the European Economic Area), the data controller ensures that such data is processed in accordance with GDPR provisions, e.g., by entering into an agreement that ensures an adequate level of protection.

7. Data Security

7.1. The data controller implements appropriate technical and organizational measures to protect users' personal data from unauthorized access, alteration, disclosure, or destruction.

7.2. Data is stored on secure servers, and access is restricted to authorized personnel only.

8. Cookies

8.1. The Service uses cookies to improve the quality of services and tailor content to user needs.

8.2. Users can manage cookie settings through their web browser settings. Disabling cookies may affect the functionality of the Service.

9. Complaints

9.1. Users have the right to lodge a complaint with the supervisory authority, the President of the Personal Data Protection Office (PUODO), if they believe their data protection rights have been violated.

10. Changes to Privacy Policy

10.1. The data controller reserves the right to amend this Privacy Policy in case of changes to legal regulations or the company's policy.

10.2. Any changes to the Privacy Policy will be published on the Service website. The new Privacy Policy will take effect from the moment it is published.